Assistant Manager – Food & Beverage Service (Females Only) in HYDERABAD, India

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Job Description:

The candidate will do the following;

  • Assists to ensure that the Food and Beverage activities in the outlet are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
  • Assists to prepare and update the Departmental Operations Manuals.
  • Conducts regular departmental communications briefing and meetings in the absence of the Outlet Manager.
  • Assists to ensure that all employees deliver our purpose and brand and provide exceptional guest service at all times.
  • Assists to ensure that employees also provide excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Assists to maximize employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
  • Works closely with the Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.
  • Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
  • Supports the implementation of our purpose and brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

Primary Location: IN-AP-Hyderabad
Organization: Hyatt Hyderabad
Job Level: Full-time
Job: Food and Beverage
Req ID: HYD000724

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